Nayeem
Operations → DevOps → Cloud

From operationsto infrastructure.

Billing & Operations Professional | Aspiring Cloud & DevOps Engineer | Building Skills in AWS, Linux & Networking

Now: Operations Learning: AWS · Linux · Networking Next: Docker · CI/CD
My journey ↓ Learning path
Current focus
01 / 06
01 / About
A career transition, built on what I already know.

I come from operations — billing, backend systems, QA, reporting and process improvement. Now I’m adding Linux, networking, AWS and automation to that foundation.

At Quantanite, I work as a Senior Associate in Operations, handling billing operations, QA, reporting, team support and process improvements for a US-based online food delivery platform.

Before that, I worked in Foodpanda’s backend content operations, managing menus, promotions and quality control.

Role
Senior Associate — Operations · Quantanite
Experience
4+ years
Scale
500+ accounts / month
Accuracy
99.3% invoicing accuracy
Direction
Cloud & DevOps
Systems I work with NetSuiteSalesforceStripe XeroQuickBooksGoogle WorkspaceCRM / Ops Portals
02 / Background
Work & education, briefly.

The work, study and communities behind the person I am becoming — with enough detail to understand the journey, without turning this page into a second résumé.

2026
QUANTANITE · AUG 2025 — PRESENT

Senior Associate — Operations

I lead day-to-day operations for a major U.S.-based online food-delivery client, combining team oversight with high-volume billing, quality assurance, reporting and process improvement. My role includes coaching associates, monitoring productivity, maintaining operational standards, resolving cross-functional issues and acting as a key point of contact for the Billing Team.

500+ accounts / month 99.3% invoicing accuracy QA · KPI · SOP · BCP
2025
QUANTANITE · APR 2024 — AUG 2025

Associate — Data Processing, Operations

Worked across end-to-end billing, reconciliations, Accounts Receivable and financial reporting for a high-volume client environment. I also handled backend data accuracy across NetSuite, Salesforce and Stripe, supported QA and trained new associates. Process improvements and collections work helped reduce 90+ day A/R aging by 35%.

500+ accounts / month 35% lower 90+ day A/R aging 4+ associates trained
2024
QUANTANITE · FEB 2023 — APR 2024

Project Associate

Supported a major U.S.-based food-delivery project across data collection, organization, vendor coordination and end-to-end menu operations. I worked with information from 12+ sources, managed 400+ restaurant menus each month and helped maintain fast, consistent delivery through structured review processes and planning.

12+ data sources 400+ menus / month 95% projects on schedule
2023
QUANTANITE · FEB 2023 — PRESENT COMPANY

The beginning of my operations chapter

Joining Quantanite moved my career deeper into structured, high-volume operations. It was where billing workflows, data quality, backend systems, client expectations and continuous improvement became a meaningful part of my day-to-day work.

2022
FOODPANDA · DEC 2021 — JUL 2023

Content Assistant — Sales Operations

Worked inside Foodpanda’s backend ecosystem, coordinating restaurant onboarding, vendor enlistment, menu updates, Ops Portal configurations and promotional deals. I focused heavily on content accuracy and quality control so backend changes reached the customer-facing platform correctly and on time.

200+ menus / month 900+ promotions / month 99.7% menu accuracy
2021
FOODPANDA + BRITISH EDUCARE

Backend operations & campus outreach

My professional life started with two very different kinds of work: operational backend support at Foodpanda and campus-facing communication through British Educare. Together they gave me early experience in accuracy, coordination, communication and working with different stakeholders.

2020
BRITISH EDUCARE · OCT 2020 — DEC 2021

Campus Ambassador

Represented the organisation on campus by supporting outreach and promotional work, developing marketing materials and building relationships with professors, advisors and student communities. It strengthened my communication and stakeholder-management skills well before my career moved into operations.

2019
NORTH SOUTH UNIVERSITY · 2019 — 2026

Bachelor of Engineering — Electrical & Electronic Engineering

Studied Electrical & Electronic Engineering at North South University. The degree gave me a technical academic foundation while I continued building experience outside the classroom. I was also associated with the university’s Art & Photography Club.

2018
DHAKA COLLEGE SCIENCE CLUB · JUL 2017 — FEB 2018

Vice President of Publications

Took responsibility for publications, editorial work and major science events. I served as Convener & Editor of Sputnik, the club’s annual science magazine, while helping coordinate sponsors, participants, logistics and event communications.

2017
DHAKA COLLEGE · 2015 — 2017

Higher Secondary Certificate (HSC) — Science

Completed Higher Secondary education in Science at Dhaka College. Alongside academics, I was involved with the Science Club, Photography Club and Adventure Club.

2016
ISTARC · AUG 2015 — SEP 2016

Senior Executive

Supported science and technology festivals through planning, logistics, sponsor coordination and participant management. The experience introduced me early to organised event execution and working with large groups.

2015
IDEAL SCHOOL & COLLEGE · 2012 — 2015

Secondary School Certificate (SSC) — Science

Completed Secondary education in Science at Ideal School & College. I was involved with the Science Club, played Handball and participated in Math Olympiad activities.

THE THREAD

From science clubs and communication to operations and systems — the direction has changed, but the curiosity stayed.

03 / Learning
What I’m building toward.

The roadmap is structured. The work is still beginning.

DevOps & Cloud Engineering

Foundations first, then containers, CI/CD, cloud, Kubernetes, security, monitoring and AI-assisted operations.

01Git + Linux
02Python + Networking
03Docker + CI/CD
04AWS
05Kubernetes + Helm
06DevSecOps
07Monitoring
08Agentic AI
Current focus

Linux · AWS
Networking

LinuxGitAWS NetworkingPython
04 / Projects
Work in progress.

These are deliberately practical. Finished work will replace the placeholders with real evidence.

BUILDING

Real projects will appear here as I complete them. Projects will appear here as they become real.

first build / foundation

Linux Server
Lab

A hands-on Linux lab covering users, permissions, SSH, processes, services and logs.

Linux · SSH · systemd · shell current
QUESTION

Can I operate a machine before abstracting it away?

OUTPUT

Server setup, permissions, SSH, processes, services and logs.

PROOF

Repository + notes + troubleshooting journal.

02

Incident Management Application

A full-stack 3-tier incident management application.

Full StackCI/CDAWS
planned
Course

Full Stack 3-tier project.

Engineering lens

Deployment, automation and reliability.

Proof

Repository + deployment notes.

03

Financial Tracking Application

A full-stack 3-tier financial tracking application.

Full StackDockerCI/CD
planned
Focus

Repeatable delivery.

Tools

Docker + CI/CD workflow.

Proof

Build and release history.

04

Cloud Cost Analysis Agent

An AI agent for cloud cost analysis.

Agentic AICloudAWS
planned
05

Container Security Agent

An AI security scan for containers, pods and vulnerabilities.

DevSecOpsContainersSecurity
planned
06

Blog CMS — AWS & Azure

A blog CMS deployment across AWS and Azure.

AWSAzureDeployment
planned
07

100,000-Request Application

A scale exercise around 100,000 user requests.

ScaleAWSLoad Balancing
planned
08

Eight-Service Microservices Project

An end-to-end 8-service microservices project.

MicroservicesKubernetesArgoCDMonitoring
planned
05 / Notes
Notes from the learning process.

Learning note / 01

Why Linux first?

Understand the machine first.

Learning note / 02

What actually is “cloud”?

Compute, networking, storage and decisions.

Learning note / 03

Automation should remove repetition.

Automate work that repeats.

06 / Contact

Let’s connect.

Open to conversations, feedback and useful opportunities.

Email LinkedIn GitHub